A recent Wall Street Journal article described a photo of a war scene as “grizzly.”  Another article said a politician was “unphased” by protests.

This happens so often there’s a word for it.  “The Cupertino Effect” is over-reliance on spell-checker software that produces mistakes.  In college, the worst outcome is a C+, but the stakes are higher in project management.  I’ve seen the poor techniques created by dependency on project management software:

-insufficient collaboration

-gaps in scheduling

-disengaged staff hiding behind software and email

It lets staff avoid accountability and ownership of their tasks.

PSI insists our clients put everyone in the room for the first planning session, because software doesn’t lead projects, people do.  Despite initial pushback, our clients uniformly say the conversations, commitment and ownership is incomparable.  The Project Success Method^(SM) doesn’t let people hide; it harnesses the power of collaboration.

Once people get out from behind their screens and engage, they develop ownership, accountability, and true teamwork in a process that is collaborative, actionable and that everyone believes in.  Software alone can’t do that; the human element makes the difference.

…Or else you’ll have people scanning a photograph wondering where the bear is.

Connect with me:

• LinkedIn: http://www.linkedin.com/in/clintpadgett
• Twitter: @clintpadgett

Clint Padgett is the president and CEO of PSI. Since joining the firm in 1994, he has provided consulting, training, and account management to clients in a wide range of industries. His project experience covers many traditional and special applications, including: product development, equipment installation/startup, facility construction/moves, marketing, software/hardware system implementation, and international sporting events. He is a graduate of the Georgia Institute of Technology with a bachelor’s degree in electrical engineering. He also holds a master’s degree in business administration from the Fuqua School of Business at Duke University. He is associated with the Project Management Institute, the Institute of Electrical and Electronic Engineers, and the Product Development & Management Association, among others. Additionally, Clint is a published author and frequently speaks at conferences on the subject of project management, including the Executive Education program in the Scheller College of Business at the Georgia Institute of Technology, where he is an adjunct professor.

My hometown basketball team earned an historic honor when the NBA named the Atlanta Hawks’ entire starting five the “Player of the Month” in January for the Eastern Conference.

The accolade, the first given to a team and not a superstar performer, is causing quite a stir and sports managers are exploring more ways to counterbalance ‘superstar syndrome.” Dr. Chester Spell, Ph.D., an Associate Professor of Management at Rutgers University’s Camden campus, has even devised a basketball team chemistry algorithm, including what they call the “ego factor” of the highly paid superstars on the team.

The Hawks’ achievement is great to hear as a fan…. and even better to hear as CEO of PSI. It validates our team-focused strategy, which has created successful results for some 10,000 projects over the years. PSI clients don’t need a mathematical formula to build teamwork – just a properly performed collaborative approach we teach that encourages individual ownership of activities, commitment to the team and commitment to the goal: project success.

We don’t believe in superstars, but superteams – just like the Hawks.

During the first few hours of any Project Success Method(SM) class, I can practically see the thought balloons over the heads of the attendees:

“Why should I spend all this time here when I already know Project Management?”

“I have a ton of work waiting for me! My company is wasting my time.”

“I’ve been a project manager for years and I’m sitting here with people who don’t know the first thing about it.”

Their attitudes remind me of the movie Groundhog Day:  Been there, done that.

However, as we proceed, it’s gratifying to see the thought balloons turn into light bulbs, as people understand the difference the Project Success Method(SM) offers. Attendees from different locations and departments become an effective team working off the same playbook – regardless of how well they know project management.

Nowhere is this more important than large, complex projects involving widely dispersed teams, where the lack of a shared context and little to no ‘face time” can create logjams and bottlenecks.  One PSI client, with a background in construction, insisted that everyone involved in one project, even attorneys and vendors, take the training so that everyone understood how they integrated into the process and how their roles could be a critical path item.

“For highly complex, high-value projects, it is worth it. If a $20 million project goes over by 10 percent, that’s an extra two million dollars in costs.  While there are no guarantees, you have a much better opportunity to avoid that cost by using the Project Success Method,” he said.

For project managers, that means the only kind of deja vu they’ll have is the satisfaction of completing complex projects on time and on budget. Now that’s what I call a happy ending.

Connect with me:

• LinkedIn: http://www.linkedin.com/in/clintpadgett
• Twitter: @clintpadgett

Clint Padgett is the president and CEO of PSI. Since joining the firm in 1994, he has provided consulting, training, and account management to clients in a wide range of industries. His project experience covers many traditional and special applications, including: product development, equipment installation/startup, facility construction/moves, marketing, software/hardware system implementation, and international sporting events. He is a graduate of the Georgia Institute of Technology with a bachelor’s degree in electrical engineering. He also holds a master’s degree in business administration from the Fuqua School of Business at Duke University. He is associated with the Project Management Institute, the Institute of Electrical and Electronic Engineers, and the Product Development & Management Association, among others. Additionally, Clint is a published author and frequently speaks at conferences on the subject of project management, including the Executive Education program in the Scheller College of Business at the Georgia Institute of Technology, where he is an adjunct professor.

One theme from the recent Consumer Electronics Show is the growing acceptance of automation and robotics, promising increased efficiencies and better outcomes in a future that is “more digital, less personal.”

Not necessarily.

Research published by the Harvard Business Review  https://hbr.org/2012/04/the-new-science-of-building-great-teams maintains that success lies in more face to face engagement within teams, not less – no hiding behind texting or email.   Further, teams aren’t made by memo but by the soft skills and methodologies applied by a gifted project leader.  This is especially relevant in project management, where staff from different departments work together for a limited time.

I’ve found that providing opportunities to engage the group in teamwork leads to the development of a real team with real ownership – a cornerstone of the Project Success Method (SM).  Participants learn to achieve superior project performance in as little as five days because our Method demands active involvement by attendees in a face-to-face environment as part of the learning experience.    Besides encouraging “ownership” of project tasks, the improved dynamic among team members increases energy and engagement, improved intergroup communication, better results…and maybe creates a few more friendships along the way.

Connect with me:

• LinkedIn: http://www.linkedin.com/in/clintpadgett
• Twitter: @clintpadgett

Clint Padgett is the president and CEO of PSI. Since joining the firm in 1994, he has provided consulting, training, and account management to clients in a wide range of industries. His project experience covers many traditional and special applications, including: product development, equipment installation/startup, facility construction/moves, marketing, software/hardware system implementation, and international sporting events. He is a graduate of the Georgia Institute of Technology with a bachelor’s degree in electrical engineering. He also holds a master’s degree in business administration from the Fuqua School of Business at Duke University. He is associated with the Project Management Institute, the Institute of Electrical and Electronic Engineers, and the Product Development & Management Association, among others. Additionally, Clint is a published author and frequently speaks at conferences on the subject of project management, including the Executive Education program in the Scheller College of Business at the Georgia Institute of Technology, where he is an adjunct professor.